Friday, March 12, 2010

Travel Site: The Cranky Flier


Travel much? Gallivanting across the world to exotic locales like Machu Picchu (we’re going to get there eventually), and trekking across the Tuscan countryside (right around the corner) are amazing adventures. However, there are the pesky details of getting there. We like to stay on top of the airline industry for this very reason. One of our favorite resources on all things flying and air-related travel is The Cranky Flier. Written by self-professed airline dork, Brett, this blog will regale you with best practices of airport survival, insider tips and ticket deals, and the very latest in airline news. On his blog or via his travel assistance service, The Cranky Concierge, you can find everything from the cheapest hubs for round-the-world airfare to investigating where one can purchase duct tape in the Newark airport. The site also tackles topics like, how long pilots rest between flights, which airports are expanding or contracting, or exactly how much leg room to expect. In an industry that seems to lack the golden customer service of yesteryear, The Cranky Flier is a refreshing example of customer advocacy. Kudos!

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